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Welcome to our support
Troubleshooting steps for common issues with Internet and Wireless services.
Slow or dropping wireless?
I can't see my wireless network
What is the difference between 2.4 GHz and 5 GHz WiFi?
Why can’t I connect to my 5 GHz network?
Some of my devices won’t connect to the WiFi but others do?
Internet not working?
Slow internet connection?
Why is the internet dropping in and out?
Internet Equipment Requirements
Default Router Setup
How to change my WiFi password?
Where is the best place to put my router?
What is a backwards router?
Plume App Features
Plume AI™ Security
Plume Motion Settings
How do I manage my Plume passwords and devices?
Why are my pods offline?
See all 8 articles